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💭 FAQ:
What is the burn time for each scoop?
Each scoop burns for at least 4 hours in open air.
For a longer-lasting experience, place it in our ice cream tin, this can extend the burn time to 6 –10 hours.
What are the different levels of scoops for?
The Love scoops box includes 6 ice cream candle scoops, ranging from Level 1 to Level 6.
Level 1 offers the softest scent and mood effect, perfect for a gentle touch of love in the air.
As you move up, the fragrance and mood-enhancing properties intensify, with Level 6 being the most powerful.
Use lower levels for a subtle vibe, or go higher when you're ready to turn the mood all the way up.
Can I burn the scoop on any surface?
Nope! Always place your scoop on a heat-safe surface — like a silicone, aluminum, metal, or ceramic coaster or plate.
Avoid flammable surfaces like wood, plastic, or paper to keep things safe and mess-free.
Do you make these candles yourself?
Yes, we do! Every candle is handcrafted with love from start to finish.
We handle everything in-house: from sourcing materials and crafting your candles, to quality checks, packaging, and shipping, ensuring care goes into every step.
Do you ship internationally?
Yes, we ship internationally, as our goal is to let everyone experience our candles!
We truly appreciate your patience, as shipping times may vary depending on your location.
Each scoop is lovingly handmade in-house, ensuring the highest quality just for you.
How much does shipping cost?
As our candles are fragile items, there would be a flat shipping rate of:
- 10 USD for normal shipping
- 15 USD for priority shipping
Do you offer gift wrapping?
Yes! If you're gifting our candles to someone, we do offer pretty-in-pink gift wrapping ($10 USD) so your scoops arrive dressed to impress.
Just select “Add Gift Wrap” at checkout and we’ll make it magical. ✨
Do you accept returns or exchanges?
Due to the handmade and scented nature of our products, we don’t accept returns — but if there’s ever an issue with your order, please reach out so we could solve the issue for you. We want you to be fully in love with your scoops and will always make things right 💌
Can I order in bulk?
Yes, we do offer bulk orders for gifts, events, or special collaborations!
Please reach out to us via email (hello.meltingmoods@gmail.com) or any of our social media platforms — someone from our team will be happy to assist you through the process. 🫶✨